
Readers and Communicants may recall that back in February His Grace reported that he had had his Facebook account disabled because he ‘
was not a real person’.
It appears that a new policy was instituted which forbade religious titles, and so he was expunged without notice.
His Grace appealed, and obliged the Facebook gods with a change of name, becoming plain old Thomas Cranmer.
And they left him alone.
But His Grace, being of an inquisitive disposition, decided to pursue the matter, and politely asked why they permitted Kermit the Frog and Miss Piggy, not to mention King Henry VIII and Cardinal Wolsey.
Surely, if Archbishop Cranmer is disallowed then
a fortiori must Cardinal Wolsey be.
As a result of the dialogue, merely for confronting Facebook with their inconsistency and hypocrisy, His Grace has now had his account disabled permanently. This was a most unacceptable birthday present.
The dialogue went as follows:
Dear Sir/Madam,
Name change request: could you please change ‘Thomas Cranmer’ to ‘Archbishop Cranmer’?
Hi,
Thanks for contacting Facebook. Before we respond personally, please review these common questions and answers regarding name change requests, which may be able to help you more quickly. If your question isn't answered here, please follow the instructions at the bottom of this email to contact us.
1. How do I change my name to a nickname?
2. How do I add a former or maiden name so I can easily be found in Search?
3. How do I change my full name to just my initial or remove my last name due to privacy reasons?
4. How do I add a title to my name?
5. How do I change the name on my profile to the name of my business?Dear Sir/Madam,
Thank you for that, but it does not assist.
Being an archbishop, I simply wish to revert to ‘Archbishop Cranmer’.
Yours faithfully,
Thomas Cranmer
Hi Thomas,
Unfortunately, we cannot process this request as the use of religious or professional titles is not permitted within personal profiles. We apologize for any inconvenience this may pose.
Also note that if you would like to represent yourself as a reverend on the site, you can create a Facebook Page. A Facebook Page is a distinct presence, separate from a user profile, that allows public figures to represent themselves on Facebook. Facebook Pages are optimized so that you can communicate messages, distribute content, engage other users and capture new audiences through recommendations to their friends. You can create your Page by visiting the following link:
http://www.facebook.com/pages/create.php.
Let us know if you have any further questions regarding setting up your Facebook Page
Thanks,
Giorgio
User Operations
FacebookDear Georgio,
Thank you for that, but is there not a slight inconsistency in the application of your terms and condition?
You say you don't permit religious titles - Reverend, Bishop, Archbishop, etc.
Yet you manifestly do allow some to call themselves King Henry VIII, Governess Kat Ashley, Lady Eleanor Courtey etc., etc., (not to mention numerous historic personages which really are not their real names - Anne Boleyn, Jane Seymour etc).
If you do not allow religious titles, why do you allow royal ones?
Yours sincerely,
Thomas Cranmer
Hi Thomas,
Unfortunately, we cannot process this request as the use of religious or professional titles is not permitted within personal profiles. We apologize for any inconvenience this may pose.
It is possible that these users had signed up for a Facebook account with their title before the policy was put into place. However, we are unable to process any future requests to change a user's name to anything but their full name. Sorry for any inconvenience this may cause. Feel free to take a look at the privacy page where you can adjust who can find you in search or who can view your profile. Let me know if you have any additional questions.
Let us know if you have any further questions regarding setting up your Facebook Page
Thanks for contacting Facebook,
Giorgio
User Operations
FacebookDear Giorgio,
Archbishop Cranmer was registered before your change of policy, but was forced to amend the name afterwards when you sent an email demanding the change. Please check this in your records.
Why would you send such an email to Archbishop Cranmer but not to others?
If you allow 'Cardinal Wolsey' (and you do, please check) but not 'Archbishop Cranmer', you are actually guilty of religious discrimination, which is illegal under the EU Charter of Fundamental Human Rights, incorporated into UK law in the Human Rights Act 1998.
Please would you seek advice on this, or the matter will be pursued at a higher level.
Thank you.
Thomas Cranmer
Hi Thomas,
Unfortunately, we cannot process this request as the use of religious or professional titles is not permitted within personal profiles. We apologize for any inconvenience this may pose.
It is possible that these users had signed up for a Facebook account with their title before the policy was put into place. However, we are unable to process any future requests to change a user's name to anything but their full name. Sorry for any inconvenience this may cause. Feel free to take a look at the privacy page where you can adjust who can find you in search or who can view your profile. Let me know if you have any additional questions.
Let us know if you have any further questions regarding setting up your Facebook Page
Thanks for contacting Facebook,
Giorgio
User Operations
FacebookDear Giorgio,
Thank you for this, but you appear to be cutting and pasting to avoid the issue:
1) You DO permit some religious titles:
http://www.facebook.com/profile.php?id=508576710#/profile.php?sid=5b8dc1328b46dae2d42798c6a21ab469&id=100000004830541&hiq=cardinal%2Cwolsey&ref=search
http://www.facebook.com/profile.php?id=508576710#/profile.php?sid=5b8dc1328b46dae2d42798c6a21ab469&id=1783086719&hiq=cardinal%2Cwolsey&ref=search
etc., etc.
2) If these pre-dated your 'new' policy, they have been permitted to stand. Archbishop Cranmer was not. For some reason you singled out this account and demanded a change. This was apparently discriminatory.
3) By permitting 'Cardinal' but prohibiting 'Archbishop', you may actually be guilty of religious discrimination, insofar as the Anglican Communion does not admit cardinals, whether or not your policy is new.
You appear to have three options:
a) End the discrimination and permit the requested name change
b) Apply your policy equally and ban all religious titles on all accounts, no matter how old.
c) Let us take the case to court, which you will certainly lose under the equality provisions of the Human Rights Act 1998.
Could you please advise your preferred course of action.
Many thanks,
Thomas Cranmer
Hi,
Fake accounts are a violation of our Terms of Use. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.
Thanks for your understanding,
Zoe
User Operations Analyst
FacebookDear Zoe,
What happened to Giorgio?
‘Fake’ accounts?
Would you please explain why you permit Cardinal Wolsey and King Henry VIII, both of whom have been dead since the 16th century, and Kermit the Frog and Miss Piggy, both of whom, at the last inspection, were puppets.
All of these accounts are manifestly 'fake' and violate your terms of use, yet you permit them.
With great respect, this enquiry is simply to ascertain why you apply your criteria strictly in some cases and not at all in others.
The question has been asked a number of times, but no-one seems inclined to respond. Why is this?
Thomas Cranmer
Hi,
Thanks for providing this information. At this time, we cannot verify the ownership of the account. Please reply to this email with a scanned image of a government-issued photo ID (e.g., driver's license) in order to confirm your ownership of the account. Please black out any personal information that is not needed to verify your identity (e.g., social security number). Rest assured that we will permanently delete your ID from our servers once we have used it to verify the authenticity of your account.
Additionally, please include all of our previous correspondence so that we can refer to your original email. Once we have received this information, we will reevaluate the status of the account. We apologize for any inconvenience this may cause.
Thanks for contacting Facebook,
Zoe
User Operations Analyst
FacebookDear Zoe,
No-one in the UK is obliged to possess a 'government-issued photo-ID'.
And drivers' licences are two types - an EU one (with photo) and a UK one (without photo). Is Facebook presuming that all UK nationals must possess an EU drivers’ licence?
Is the request for photo identification to ensure that the picture on the account is really Thomas Cranmer? Because it was taken after many years of meticulous beard culture and after a few very bad months, hence the somewhat haggard and distraught appearance.
Are all other Facebook users obliged to provide photo ID? Is the addition of a photograph not simply an option, and if so why are you making it compulsory for this account only?
Why is Thomas Cranmer being singled out for this discriminatory treatment when you have fictional accounts from Cardinal Wolsey, Henry VIII, Ann Boleyn and Miss Piggy?
Has Miss Piggy provided you with photo ID? Which government issued her with it?
All the necessary emails are already in your possession.
Regards,
Thomas Cranmer
Hi,
Thank you for reporting this potential abuse on our site. We will review the reported material and remove anything that violates our Terms of Use. If warranted, we will either warn or disable the user responsible.
In the future, please feel free to use the "Report" links located near most pieces of content on the site to report offensive material to Facebook. We will then review the material and take appropriate action based on our Terms of Use. Rest assured that these reports will be kept confidential.
Thanks for contacting Facebook,
Zoe
User Operations Analyst
FacebookDear Zoe,
Abuse of your site?
You have now suspended the Thomas Cranmer account altogether. Is it now ‘Thomas’ which offends as well as ‘Archbishop’?
Is this an act of spite?
Thomas Cranmer violates none of your terms of service, unlike King Henry VIII, Cardinal Wolsey and Miss Piggy.
Could you please explain why this account has been deleted?
Regards,
Thomas Cranmer
Hi,
Fake accounts are a violation of our Terms of Use. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.
Thanks for your understanding,
Landon
User Operations
FacebookDear Landon,
What happened to Zoe? And Georgio?
And thank you for thanking me for my understanding, but there is none.
Could you please reinstate Thomas Cranmer, for ‘Thomas’ is not a religious title (though it ought to be).
Regards,
Thomas Cranmer
Hi,
Fake accounts are a violation of our Terms of Use. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.
Thanks for your understanding,
Faisal
User Operations
FacebookAhhhhhhhh.... Faisal...
His Grace's Readers and Communicants may be pleased to know that Facebook have permitted the account '
Ayatollah Cranmer’ (not a joke).
If you were previously a friend, and can be bothered, please re-register with His Grace's Islamic incarnation.